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Mar 22, 20162 min read

Overstaffed or understaffed? Here are the signs

When it comes to building rosters you want to be as accurate as possible when forecasting future staffing requirements. Time again, we’ve...

Feb 5, 20151 min read

Infographic – Customer Loyalty

#business #loyalty #goRoster #marketing #sales #customers

Jan 12, 20151 min read

7 Reasons Why You Might Be Losing Customers

Take a moment to imagine you’ve been given the task of being a mystery shopper for one night. Your job is to go in and assess multiple...

Jan 10, 20152 min read

Tips For Attracting New Customers To Your Business

C – Is for customer service. Are you surprised this is the first point? This is the most crucial ingredient in making certain that your...

Sep 23, 20142 min read

The 4 Things Customers Really Want From You

When it comes to doing business today, a lot of power has been placed back into the hands of the customer, leaving little room for error...

Sep 16, 20142 min read

Stop Losing Direction And Focus On The Simple

It’s not uncommon to want to be everything to everyone. It’s also not uncommon to feel the pressure to perform when you’re surrounded by...

Aug 19, 20143 min read

6 Hurdles Hospitality Managers Commonly Face (And How To Overcome Them) – Part Six

HURDLE SIX: COMMUNICATION Technological developments are occurring so often now, that it’s hard to put a plan in place that’s likely to...

Aug 14, 20142 min read

6 Hurdles Hospitality Managers Commonly Face (And How To Overcome Them) – Part Four

HURDLE NUMBER FOUR: RESPONDING TO A CRISIS Another ability that falls under the hospitality manager’s umbrella of many talents is their...

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