Situated at the top end of Victoria Street – an area that’s quickly coming to be known as Christchurch’s leading food and beverage hot...

It’s not uncommon for people to confuse employee satisfaction and engagement for the same thing. The two ideas are in fact quite...

Managing employees is no easy task. There’s a significant amount been written about the idea of what is considered best practise and what...

Take a moment to imagine you’ve been given the task of being a mystery shopper for one night. Your job is to go in and assess multiple...

C – Is for customer service. Are you surprised this is the first point? This is the most crucial ingredient in making certain that your...

We’re already a week into the New Year. If you’re like me you’ll be back at work already, thinking to yourself, “how on earth did this...

Part Five Look for hidden calories Moving into an online forum where you can make accurate forecasts for rostering is the best possible...

Part Four Share the top shifts Employee management is not an easy task. Conflict and tension among employees can often be a result of...

Part Three Communication Regular “no-shows” can be a pain and are often a direct result of employees misreading or not receiving their...

Part Two Ensure your employees aren’t overworked We all know what it’s like to have to work when we’re tired. We dream of the places we’d...

Rostering is a key ingredient in the overall success of any business. Over the next few weeks we will be supplying you with the Ultimate...

After several years and literally thousands of conversations with hospitality operators we reckon we’ve got a pretty good handle on what...

At the risk of sounding like a broken record…Bad rostering will hurt your business. A lot. Rostering when executed incorrectly can be an...

The Christchurch hospitality scene today is a wealth of extensive expertise and experience and is fast becoming an arena of...

Here in the goRoster office we’re all about helping others. So, in keeping with that theme we’ve put together some useful tools that all...

The level of employee retention within a business is always a good testament to the management team. There’s a direct link between the...

When it comes to doing business today, a lot of power has been placed back into the hands of the customer, leaving little room for error...